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Wednesday, March 11th, 2026 7:15 PM

agent

I received letter that i authiorized a alternate email I did not

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Official Employee

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3.8K Messages

5 hours ago

Hey there, @user_t6s1s9, thanks for reaching out through Xfinity Forums regarding your alternate email address. Have you checked your preferences on our website to ensure everything is correct, https://www.xfinity.com/support/articles/update-account-preferences?

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