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Thursday, September 11th, 2025

After 6 days in Italy, my iPhone 12 Comcast email stopped working. Says: "Enter the password for the IMAP Account "Comcast"

After 6 days in Italy, my iPhone 12 Comcast email stopped working.  Says: "Enter the password for the IMAP Account "Comcast"

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Official Employee

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132 Messages

2 hours ago

Good morning @user_qtabf8, and thanks for reaching out to us on the Xfinity Forums, I hope you are having a good day. As someone that has email accounts for both work and personal use, I know how important email access can be, so I can understand the frustration. You have reached the right team of experts that can take a look at this for you. From the error you are describing it sounds like the error you are getting is from a third party app. Have you tried going into the Xfinity website and see if you are able to check the email?

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