ACP recertification emails

I'm getting daily emails saying "Thank you for recertifying your ACP eligibility with Xfinity." I'd really like if they stopped.

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Responses

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user_c707ee

Visitor

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1 Message

3 years ago

Ugh me toooo there must be a glitch

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CCJimmy

Problem Solver

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492 Messages

Hello @user_c707ee, thanks for reaching out. We will be happy to help with the emails that you're receiving. About how many ACP emails do you receive in a day?

I no longer work for Comcast.

3 years ago

0

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user_c24b18

Visitor

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1 Message

3 years ago

Same. It's getting kind of annoying.

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user_6a8339

Visitor

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1 Message

3 years ago

Same! I've been getting an email EVERY SINGLE DAY at the same time since 9/7/22. Please make it stop!

1

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Good morning, @user_6a8339, and thank you for reaching out through our Community Forums regarding your email concerns. Were you able to adjust your filters through the link my colleague provided below? Are you still seeing these emails coming through daily?

I no longer work for Comcast

3 years ago

0

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user_e29600

Visitor

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1 Message

3 years ago

every day for weeks, getting annoying!!

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XfinityPeterH

Official Employee

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2.1K Messages

3 years ago

Hello @user_da6326 and everyone else who is also getting the same email. I would like to provide you with this great link that will show you how you can set filters. https://comca.st/3qIlAfa;

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Email

user_da6326

ACP recertification emails

user_c707ee

CCJimmy

user_c24b18

user_6a8339

CCMacey

user_e29600

XfinityPeterH

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