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I have unsubscribed, from all Xfinity emails, more. More than once(followed the unsubsrube link in the, received email. Which led to, email account settings. So, why am I being bombarded, with emails(from Xfinity), to sign up, for a mobile phone?

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XfinityBenny

Official Employee

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1.3K Messages

26 days ago

@vkayinc Thanks for adding a post Follow the steps here https://www.xfinity.com/support/articles/add-to-do-not-call-list to stop the marketing attempts. If it has been more than 60 days since you opted out, we recommend blocking the emails and sending them to the spam folder to have them no longer appear in your inbox.

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vkayinc

Visitor

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2 Messages

LOL, I did ALL that, per YOUR TOS/Privacy Policy, before I made this post. Starting, last year. The objectives is to slow down/stop , ALL spam email. Including yours.

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25 days ago

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XfinityFrank

Official Employee

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1.9K Messages

@vkayinc, thanks for letting us know you attempted to do that. We can go over your settings to see if there is anything on our end that may be an issue.

Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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25 days ago

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vkayinc

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XfinityBenny

vkayinc

XfinityFrank

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