Kathy78lj's profile

Visitor

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1 Message

Wednesday, March 19th, 2025 3:50 PM

A live person to TALK to

How do I TALK ( not text chat) to a live agent?

Expert

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110.3K Messages

2 months ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

Visitor

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3 Messages

No my question wasn't answered the only thing this company cares about is that you pay your bill

Official Employee

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1.8K Messages

2 months ago

Hey @Kathy78lj, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out. How can we assist you today? Please leave a comment on any questions or concerns we could address and we will assist as soon as possible. 

Visitor

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3 Messages

Again how can I pay you people $400 a month and I can't even speak to somebody 

Visitor

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3 Messages

2 days ago

How can you not pay you guys $400 a month and I can't speak to somebody on the phone

Official Employee

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1.5K Messages

@user_jkw7fw I's sorry to hear you're having an issue with reaching someone over the phone. Reset assured there are agents available. Can you tell us more about what's going on, so we can help?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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