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Yevsha
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3 Messages

04/17/2025 4:19 PM

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554 resimta-h1p-037625.sys.comcast.net resimta-h1p-037625.sys.comcast.net ESMTP server not available mx2.mxge.comcast.net (2001:558:fd0

Hi folks,

I keep getting this error message when I try to send email.  Can you assist?

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Updated 

1 year ago

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Yevsha

3 Messages

1 year ago

@XfinityAlex @XfinityJoshuaG @XfinityDena @XfinityMadinah  -- can any of you help out? I saw you are post on a similar thread.

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XfinityAlex

Official Employee

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961 Messages

@Yevsha​ What is your sending IP address?  

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

1 year ago

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Yevsha

3 Messages

@XfinityAlex​ My public IP is

2600:4040:5254:e700:81c1:e652:d62e:c998

1 year ago

0

XfinityDena

Official Employee

 • 

4.7K Messages

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

 

@Yevsha

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

1 year ago

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