1 Message
xfinity not unlocking my phone
I have put a request more than 48 hours ago. My phone is paid off and XFINITY is a pain to deal with... not unlocking my device.
1 Message
I have put a request more than 48 hours ago. My phone is paid off and XFINITY is a pain to deal with... not unlocking my device.
XfinityJanelle
Official Employee
•
1.1K Messages
1 month ago
HI @user_6pobia Thank you for reaching out on the Xfinity Community Forums. Have you attempted to reach out to Xfinity mobile via these options:
We would suggest contacting our Mobile experts via one of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
Our XFINITY Mobile partners are available daily from 7 am to 9 pm EST. I'm confident they'll be able to get this resolved for you and provide an update.
0
0