2 Messages
Xfinity mobile
My current phone is and has been a.piece.of [Edited: "Language"]. I look in Xfinity app for another phone and.it says I still.owe $36 on this phone but when I go.through the prompts of an eligible trade in Xfinity wants to charge me $50.
Also how is it that they list so.many phones for "$0 down $0 per month until I choose one and that promotion disappears and it suddenly becomes $30 per.month! [Edited: "Profanity"]! Isn't that a "bait and switch "?
XfinitySeth
Official Employee
•
1.2K Messages
4 hours ago
Hello user_l66ded, and thanks for bringing your concern to our community! We appreciate you interest in getting started with Xfinity Mobile, and would be happy to help you get started or answer any questions you have 👍 When it comes to the promotions you're seeing online, they will always reflect the pricing with full eligibility. As you go through the ordering process online, your specific eligibility is determined and updated relative to the promotions available, so that's why you're seeing the price update. Was there a specific offer you were looking at?
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