Visitor
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2 Messages
xfinity mobile website
I have gone to the website because I'm interested in getting an apple watch, and I also want to upgrade my phone. Every time I go to the website, it allows me to log in, choose the discount code for the watch, but when it attempts to go to the next screen it tries to access for a few minutes and then gives me an 'access denied' screen. The other is that occurs is I will be able to add a watch, or the phone to my cart and it gives me an error that I don't have enough lines to complete the purchase.
XfinityJeff
Official Employee
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609 Messages
1 hour ago
Good morning @user_6jesb0, and thanks for posting to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with purchasing a new watch and upgrading your phone, but you have come to the right place for assistance with this. Have you tried using a different web browser or clearing your cache/cookies?
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