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1 Message
Monday, January 5th, 2026 1:41 PM
advanced security tab is blank
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Official Employee
2K Messages
24 days ago
Hi there, @user_bj8xea! Thanks for reaching out to us here on the Community Forum. Let's figure this out together. To begin, are you using a rented gateway or a purchased one with your service?
14 hours ago
i am having the same issue. is there a way to resolve this? I believe it might be blocking my work vpn.
XfinityFrank
Official Employee
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2K Messages
24 days ago
Hi there, @user_bj8xea! Thanks for reaching out to us here on the Community Forum. Let's figure this out together. To begin, are you using a rented gateway or a purchased one with your service?
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user_8k1d74
Visitor
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1 Message
14 hours ago
i am having the same issue. is there a way to resolve this? I believe it might be blocking my work vpn.
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