Contributor
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34 Messages
Xfinity Advanced Mobile Security
How can I permanently disable Xfinity Mobile’s Advanced Security feature? I enabled it on my Samsung Galaxy S24, but now every time the phone starts up, most of my apps stop working — including Xfinity Assist. The only way to fix it is to restart the phone and manually turn off Advanced Security, but it keeps turning itself back on later.
Accepted Solution
XfinityJanelle
Official Employee
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2.1K Messages
12 hours ago
Hi @Carolyn49 Thank you for reaching out on the Xfinity Community Forums. We are happy to assist you with your Xfinity Advanced mobile security. Please check out https://www.xfinity.com/support/articles/advanced-security-on-the-go for details on how to turn it off and on.
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