Visitor
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1 Message
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means.
I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
Stukey
Regular Visitor
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6 Messages
24 days ago
While I'm no ambassador or evangelista for the $$$ of dollars I pay to Comcast each month expecting superior connectivity and products, I do sometimes have to wonder about Apple's updates locking down more and more of the device in the name of personal safety. This issue, happens all the time, and usually flares up after major iOS/iPadOS/etc. updates that we take for granted nowadays. I do with that for the $$$ I pay Comcast that they could sway more influence with major OS providers and TEST THINGS BEFORE RELEASE. Anyway, with IMAP, just delete your account and reinstall it. Takes seconds using your personal password manager holding the credentials. And if it continues to the point of bothering you...use your iCloud.com email address...never have a problem with it!
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user_uaxoe0
Visitor
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1 Message
18 days ago
IMAP password pop up continues even after I’ve changed password. So annoying!
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sksklein
Regular Visitor
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5 Messages
16 days ago
I’m having the same issue. Long time Comcast email account user with no imap issue on an iPhone until yesterday. Now the imap error message continues to appear. I’m on an iPhone 16 with no recent iOS updates. My password has not changed and my Xfinity email is working fine on my desktop through a browser. Here are my troubleshooting steps so far:
1. Confirmed in Xfinity email settings that access to third party programs is allowed.
2. Re-entered my password multiple times.
3. Deleted and re-added my Comcast email on my iPhone.
4. Turned the phone off and back on.
Thanks for your help.
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flyer99
Visitor
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1 Message
15 days ago
I too get this issue frequently but not for several months, then again it started and is extremely annoying. The only reason I haven't left Comcast Xfinity all together is I have used the address for other services for a long time but if this doesn't stop it will be worth back tracking and disconnecting all my accounts from this service.
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user_i5rv6h
Visitor
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1 Message
13 days ago
I am having the same issue bringing email from comcast to Outlook on laptop. I have done all of the troubleshooting recommended. stops for a while then comes back. No issues logging in directly to Comcast. No password or configuration changes. The issue is with server Imap.comcast.net
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user_95elxy
Visitor
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1 Message
6 hours ago
I had the same issue. A pop up box asking to enter the password for the IMAP account. For almost a week I could not retrieve my emails from my iPhone. I was able to see my emails from my desktop. I finally figured out how to retrieve my emails from my iPhone. I downloaded the Xfinity app on my iPhone. Click on Internet and mobile, tap on your account at the top. Finally, I can retrieve my emails from my iPhone. I hope this helps everyone out there having the same issue.
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