Visitor
•
1 Message
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means.
I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
XfinityPaula
Official Employee
•
1.6K Messages
17 days ago
Hello user_eybyc2! Thanks for reaching out to us for help with the imap settings. I'm sorry that you keep receiving this request even after working with our peers. Imap is a way to pull your email from the comcast.net email server into an email client like macmail or outlook. Even gmail can be used an email client. Within the email client you would want to have save password selected if you have that option. To help figure this out and ensure you don't continue to have an ongoing issue, when you check your email what app do you use? Are you using a mobile phone, or tablet?
0
0