janeens's profile

Visitor

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1 Message

Monday, April 21st, 2025 11:40 PM

When they say "get an iphone 16 on us" what exactly does that mean...

I recently transferred my phone to Xfinity mobile and was never told about this iphone 16 on us deal.  I have an iphone XR and would love to upgrade but I need to know exactly what "on us" means.  Free? Discount if I trade in my current phone?  Which won't be much because my phone is an xr which is old.  So what deal can I get?  So far i'm very happy with Xfinity mobile and would love to stay but if I can get an upgraded phone with someone else I just might do that.  Looking at all options possible.

Official Employee

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2.2K Messages

21 days ago

 

janeens Thank you so much for reaching out with your questions on the iPhone on us offer. There are some requirements Premium Unlimited Plan and trade is required but can be used for new lines or upgrades:  Terms that apply: Offer ends 6/30/25. Requires qualifying phone trade-in, and purchase of any new eligible Apple, Samsung, Google or Motorola phone while supplies last, a 24-month Xfinity Mobile Device Payment Plan Agreement (“Device Agreement”), and 1) activation of new Xfinity Mobile Premium Unlimited line within 30 days of phone purchase date or 2) phone upgrade on an existing Xfinity Mobile Premium Unlimited line and activation of phone on that line within 15 days of order. Existing phone must be paid in full. Trade-in must be completed within 21 days of phone shipment date. Must maintain line required for offer until trade-in is completed. Porting of number is not required with trade-in. Up to $830 via trade-in credit applied monthly to your account over Device Agreement period so long as Device Agreement is in effect. Actual trade-in amount varies depending on model of phones for trade in and purchase and will not exceed the retail value of purchased phone. If line is canceled, voluntarily or involuntarily, or phone payments are accelerated, balance of credits associated with Device Agreement are forfeited. Out of stock phones are not eligible. Offer not valid with prior purchases, returns or exchanges. May not be combined with other device offers. You can see more details on the offer here.

 

Visitor

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1 Message

My trade-in through xfinity for my iphone 12 is worth only $74.  I already have the premium unlimited plan.  Do I still get a free iphone 16 since I have a trade-in and premium unlimited plan?

Official Employee

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1.3K Messages

Hi there, @user_ugwo11! If you go here and click on "Pricing & Other Info" you can see the terms of this deal. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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