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1 Message

09/25/2026 8:02 PM

Use iMessage and Facetime

I can not add my phone number to iMessage. it show waiting Activation more time. I tried reset network setting, turn off and on iMessage more times but it not working.

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Official Employee

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710 Messages

3 hours ago

Hello @user_uyzfwn, and thanks for reaching out on our Xfinity Community forums!  We're here to help!

I appreciate you trying those troubleshooting steps already. To help us narrow this down, can you confirm whether you're able to send and receive regular SMS text messages? Also, with Wi-Fi turned off, does your cellular data work normally?
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