Hey @user_poimzv , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your sim card. I would be more than happy to offer my assistance looking into this further for you. Is the phone a device that is not financed? What error are you getting?
XfinityJanelle
Official Employee
•
1.9K Messages
10 days ago
Hey @user_poimzv , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your sim card. I would be more than happy to offer my assistance looking into this further for you. Is the phone a device that is not financed? What error are you getting?
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