Visitor
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1 Message
Unlock old phone
Hi I have an old Motorola G Play 2021 I would like to unlock to resell. How do I do this? On previous service providers there would be an unlock button that would let you unlock the phone if eligible. I don't see a place on this phone to do that. I am the original owner. Thank you
XfinityFrank
Official Employee
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2.7K Messages
2 hours ago
Hi there, @user_9gu3ht. Thanks for reaching out to us here on the Community Forum. To unlock a device, the requirements are listed here : https://www.xfinity.com/support/articles/eligible-to-unlock-phone
If you have met all of those requirements, and the device is still locked, let us know!
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