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Thursday, February 27th, 2025 6:43 PM

Transferred Number and No Service

Transferred number and have no service 

This post was created from this comment on different post

Official Employee

 • 

1.6K Messages

1 month ago

Hey there, @user_szf0br! Thanks for leaving a comment on this user's post. We've converted your comment into its own post to ensure you get the quickest help possible! And you've come to the right place. Our Digital Care Team is awesome to work with because we'll do everything we can to review and resolve issues quickly, even when that simply means facilitating communications with another team. To clarify, is this regarding a number you transferred to Xfinity Mobile? Or are you speaking of our Voice (landline phone) service?

6 Messages

Yes that is correct. I transferred the number to Xfinity Mobile

6 Messages

Yes it is a number I transferred to Xfinity Mobile

6 Messages

I have been waiting almost 3 hours after the transfer now 

Official Employee

 • 

2.4K Messages

@user_szf0br

For immediate assistance have you reached out to Xfinity Mobile via any of the following methods:

 

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

6 Messages

I cannot call or text since I do not have service! and the chat is an AI that does not help

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