Transfer pin nightmare

Been trying to transfer number for 2 months with issues please help . Transfer pin give error I’ve called xfinity over ten times put in multiple tickets no help ?

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XfinityAmandaB

Official Employee

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2.5K Messages

4 months ago

wantgivemeatransferpin Thank you so much for reaching out for help with transferring these numbers. That does sound frustrating, and we appreciate the chance to help. When you say transfer, are you porting the phone numbers from one provider to another? If so, are you porting to Xfinity Mobile, or are you porting to a different provider?

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user_qlqglx

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same issue. been to store multiple times and given incorrect pin. None of the phone people can help, and the part of the website where you need to access it is perpetually down. Amazingly the part of the website where you need to buy a new phone works perfectly. SHADY

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20 days ago

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XfinityJorge

Official Employee

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2.4K Messages

Hey there! Thank you for the comment, and we are sorry to hear that you are having some trouble as well with the pin. Our team is here happy to work with you and help out if you are still needing assistance. In order to get started can you send us a DM with your complete name and service address?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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18 days ago

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Devices

wantgivemeatransferpin

Transfer pin nightmare

XfinityAmandaB

user_qlqglx

XfinityJorge

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