Visitor
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1 Message
Transfer number to new device
My husband purchased a new iPhone. We are following the steps to transfer the eSIM, but it keeps failing. This is not acceptable. FIX NOW.
Visitor
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1 Message
My husband purchased a new iPhone. We are following the steps to transfer the eSIM, but it keeps failing. This is not acceptable. FIX NOW.
XfinityDemitrius
Official Employee
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3K Messages
2 hours ago
Hey @steveinsf, Thank you for visiting our official Xfinity Forums Community support page. If both cellular devices are Apple products, we highly recommend visiting the 'Set up eSIM on iPhone' Apple support page and use the instructions under the "Transfer your phone number using eSIM Quick Transfer" feature to quickly and easily transfer your information. Could you please give this a try and let us know how it works?
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