verik123's profile

Visitor

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1 Message

10/07/2026 7:48 PM

Trade In store

I have a concern with dropping off phone trade ins and not getting a receipt or anything and then going to another store and trying to drop off our last phone and being told it's a liability risk and they wouldn't take it. Not good.

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Official Employee

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4.5K Messages

2 hours ago

Hey there, @verik123, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with your trade-in concerns. You have reached the right place. I see you sent over a direct message, and we will work with you there. 

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