Still paying full price for my Iphone 15. Didn't ever get tradein credit.

Hey user_cwo9fw, thanks for reaching out to Xfinity Support on our forums. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?