1 Message
Scam!!!!
Same thing here with the "free" phone scam. Don't fall for it. I'm still stuck with this situation since Oct. 2024. No one seems to be able to help but they are very quick at getting my money monthly.
1 Message
Same thing here with the "free" phone scam. Don't fall for it. I'm still stuck with this situation since Oct. 2024. No one seems to be able to help but they are very quick at getting my money monthly.
user_u7usoa
4 Messages
3 months ago
This has happened to me and I'm still dealing with it as well.
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XfinityArmand
Official Employee
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2.1K Messages
3 months ago
Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum @user_mq9btp. We are so glad to hear from you and want to help in any way that we can. Please feel free to shoot us a private message with your details so that we can assist! Thanks!
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_f2ae49
Visitor
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1 Message
2 months ago
Got a call today from [Edited: "Personal Information"]. Nobody spoke when I answered. Called the number back hiding my cell #. They said they were Xfinity, & my promo was expiring, & a new Target dept store sponsored promo is now available. All I have to do is pay 540.00 up front. Also said I'm on a government sponsored discount plan which I am not.
I called the legitimate Xfinity number to confirm there is NO Target sponsored promo.
(edited)
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