1 Message
Scam!!!!
Same thing here with the "free" phone scam. Don't fall for it. I'm still stuck with this situation since Oct. 2024. No one seems to be able to help but they are very quick at getting my money monthly.
1 Message
Same thing here with the "free" phone scam. Don't fall for it. I'm still stuck with this situation since Oct. 2024. No one seems to be able to help but they are very quick at getting my money monthly.
user_u7usoa
4 Messages
28 days ago
This has happened to me and I'm still dealing with it as well.
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XfinityArmand
Official Employee
•
2K Messages
26 days ago
Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum @user_mq9btp. We are so glad to hear from you and want to help in any way that we can. Please feel free to shoot us a private message with your details so that we can assist! Thanks!
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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