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jj8215
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2 Messages

Thursday, September 4th, 2025 8:29 PM

receipt

I just paid off my iPhone today and could not get a detailed receipt from Xfinity. I went to the store and be told to call Xfinity Mobile but when I called they told me to get it from the store. This is ridiculous. Why it is so hard to get just a receipt for my payment? I want a receipt that shows the number of phone I paid off. 

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3 hours ago

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XfinityJorge

Official Employee

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2.8K Messages

6 months ago

 

jj8215 Hey there! Thank you for taking the time out of your week to contact us and write us on our community forum. We are happy to be able to help you today and to assist with you locating that information. Do you have access to the phone information and recent payments through our Xfinity App? You should be able to locate those details on our great app. 

 

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