KarlWS's profile

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Wednesday, February 7th, 2024

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"Ready to connect your service?"

I recently purchased a Samsung Galaxy S23+, online (from Xfinity), to replace my Samsung Galaxy S9+. It's been successfully activated since mid-January, but I keep getting notifications generated by the Setup Wizard to, "Visit xfinitymobile.com/activate or give us a call at 1-888-936-4968 to finish setting up your phone." On my account, it shows as already activated. My S9+ is no longer listed there. I cannot turn off notifications for Setup Wizard, though I can swipe away these notifications that arbitrarily keep popping up. It's aggravating, though, as the phone is working fine. A similar notification appeared on my old phone, as well, until I disabled the Setup Wizard package, entirely, with a 3rd party app that doesn't work on my new phone. On the S9+, I couldn't even swipe it away; it was stuck on the notification panel. Since the notification references the Xfinity Mobile number and website, can't it be turned off from that end? Something is triggering the unnecessary and unwanted notifications.

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