1 Message
Phones paid off yet it locked
I don’t get how my device is fully paid off has been but when I try to take it to somewhere else it’s locked. Talking to Xfinity on the phone about this is like talking to door
1 Message
I don’t get how my device is fully paid off has been but when I try to take it to somewhere else it’s locked. Talking to Xfinity on the phone about this is like talking to door
XfinityNicolas
Official Employee
•
1.1K Messages
2 months ago
Hey user_6gr0k7, thanks for reaching out to Xfinity Support on our forums. Our website here, has some great information on the requirements to unlock the phone and has a link to get the unlock code.
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