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1 Message
09/28/2025 7:46 PM
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Phone screen is black and won't light up
Responses
Official Employee
4.3K Messages
11 months ago
Hey there, @user_4zjlzx, thanks for reaching out through Xfinity Forums regarding your phone! We would be happy to help with troubleshooting. What device are you currently having issues with? Have you already tried any troubleshooting?
XfinityJeniece
Official Employee
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4.3K Messages
11 months ago
Hey there, @user_4zjlzx, thanks for reaching out through Xfinity Forums regarding your phone! We would be happy to help with troubleshooting. What device are you currently having issues with? Have you already tried any troubleshooting?
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