Visitor

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1 Message

Wednesday, September 3rd, 2025

Old phone needs unlocked

I have paid off my old phone which I replaced with a new phone almost a few weeks ago. How would I go about getting the old phone unlocked?

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Official Employee

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2.5K Messages

11 days ago

 

user_h38klq Greetings! Thank you so much for using our Forums and for taking the time out of your busy day to contact our Xfinity Support Team. You came to the right place for help and we are happy to guide you through the process of unlocking your device. If you have not already I highly suggest you visit HERE to see all the qualifications and steps to unlock your device. Please let us know if this helped! 

 

(edited)

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