Visitor
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1 Message
Number transfer completed but phone not registered on network
I transferred my number from Verizon to my existing Xfinity Mobile line today. Xfinity shows the transfer as complete, but my Samsung Galaxy S23 now says it is not registered on a network and cannot make calls. I need assistance from Xfinity Support.
XfinityJeniece
Official Employee
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4.2K Messages
9 hours ago
Hey there, @user_irffbu, thanks for reaching out through Xfinity Forums regarding your number transfer. Are you still having issues with your phone number being transferred over? Here is a link with the steps: https://www.xfinity.com/support/articles/keep-current-phone-number.
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