Visitor
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1 Message
New mobile app
Today I opened my iPad and saw that the mobile app has been updated. The new app is absolutely horrible. It’s not user friendly & when it lists the recordings, most of them list the name of the episode & not the show. BAD decision on changing the app to make it more complicated and less user friendly. HORRIBLE changes to the app. Not sure I’m going to stick around after being a loyal customer for YEARS.
user_fj5p1w
Visitor
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1 Message
1 day ago
Totally agree!!! No "Favorites"? [Edited: "Profanity"]? Scrolling past dozens of channels I've never watched and never will (and in many cases can't) to browse the ones I'm interested in is bad enough to send me to other streaming services, but then I can't get a simple synopsis of what is showing - it either goes straight to the channel or to a series page, with no indication of which episode is currently playing. It's absolutely maddening. I didn't think it was possible to make the old app any worse than it already was, but I admit I vastly underestimated Xfinity's ingenuity on that point.
Definitely time to shop streaming services.
(edited)
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XfinityLinda
Official Employee
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2.9K Messages
51 minutes ago
Thank you for meeting us here in our community with the feedback on the updated Xfinity Stream app for iOS, @user_9c8960. We appreciate your comments about the changes. I will say we are still working on it, so please keep an eye out for updates on this version. We appreciate your time and patience with us.
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