Visitor
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1 Message
Need Assistance - Reaching Support Regarding Account & Device
Hello, I am trying to reach an official Xfinity representative to assist me with a device and account inquiry, as I am currently having trouble connecting with an agent through the Xfinity Assistant chatbot. Please send me a direct message so I can provide my account details securely. Thank you!
XfinityJustinM
Official Employee
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1.2K Messages
2 hours ago
Hi @user_7opjzr,
Thank you for following our Xfinity Forum Guidelines and creating an official post. We do all we can to keep the conversation as public as possible until it is absolutely necessary to move to direct message. It just helps other members of the community with similar issues to find the answers they need. Could you share a little more with us about your inquiry?
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