Hey there, @user_761jd0, thanks for reaching out through Xfinity Forums regarding your Xfinity emails. I can understand how frustrating it is when a familiar app or icon suddenly disappears, especially when it's preventing you from accessing important emails.
When you go to xfinity.com, are you able to sign in and access your email through the Email icon, or do you receive an error message? Also, what device are you using (computer, iPhone, Android, etc.)?
XfinityJeniece
Official Employee
•
4.1K Messages
1 hour ago
Hey there, @user_761jd0, thanks for reaching out through Xfinity Forums regarding your Xfinity emails. I can understand how frustrating it is when a familiar app or icon suddenly disappears, especially when it's preventing you from accessing important emails.
When you go to xfinity.com, are you able to sign in and access your email through the Email icon, or do you receive an error message? Also, what device are you using (computer, iPhone, Android, etc.)?
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