1 Message
My driver’s license is blocked (possibly)
I have been having an issue for hours from going to multiple stores adding mobile services. My license won’t scan in no stores. The sales agent told me my license could possibly be blocked if my license was compromised. Not to mention I left the bank that morning and never had any issue with them scanning my license. Can someone please help me???? I am worried!
XfinityJanelle
Official Employee
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1.1K Messages
27 days ago
@user_0certe Hey there, thanks for being part of our XFINITY Mobile family. We'd love to help, but we don't have access to XFINITY Mobile accounts via social media, I do apologize.
We would suggest contacting our Mobile experts via one of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
Our XFINITY Mobile partners are available daily from 7 am to 9 pm EST. I'm confident they'll be able to assist you.
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