Visitor

 • 

1 Message

Wednesday, August 5th, 2026 5:54 PM

Mobile

I told these people time in time again I didn't want to this phone now they are charging me for it I haven't use it or anything they won't take it back past due date when I told them not to send me the phone they did it. Anyway I'm tide of comcast I will never recommend any one to them [Edited: "Inflammatory"]

Oldest First
Selected Oldest First

Official Employee

 • 

396 Messages

12 days ago

Hi there @user_b4l8ee Thank you so much for reaching out on our Xfinity Community Forum.  I'll be happy to assist.  To get started, please follow the steps below to send a direct message. 

 

How to Send Us a Direct Message:

1.  Click "Sign In" if necessary.

2.  Click the "Direct Messaging" icon.

3.  Click the "Start new conversation" (pencil and paper) icon.

4.  In the "To:" line, type "Xfinity Support".

5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

6.  A "Xfinity Support" graphic will replace the "To:" line.

7.  Type your message in the text area near the bottom of the window.

8.  Press Enter to send it.

 

How to: Direct messaging within the forum | Xfinity Community Forum

 

forum icon

New to the Community?

Start Here