mobile email reply

On my Samsung S24 phone, when reading an email and needing to REPLY, there is no REPLY option. Why is this happening? There is not the same issue when accessing on my laptop computer on Comcast/Xfinity emails. I just noticed this happening. Why please and can it be corrected?

Responses

XfinityPeterH

Official Employee

•

1.8K Messages

3 days ago

jmoon291 If I were in your shoes I would be looking for help too. Our team is happy to assist you. I am glad to hear you are able to access your email via our laptop but still want to make sure you can access and reply on your phone. What app are you using for your email on your phone?

0

U

user_tawlc0

1 Message

1 day ago

I am having the same issue. There is no reply button to reply to my xfinity e-mails. That defeats the purpose of checking e-mails while being mobile.

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Devices

jmoon291

mobile email reply

XfinityPeterH

user_tawlc0

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