Visitor
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1 Message
Issues with my email account IMAP password [Edited]
I am using the same password as I do to sign on to xfinity when asked for password "IMAP account "Comcast," yet it will NOT accept the password and therefore I can not get email on my phone.
[Title Edited: "Personal Information"]
XfinityCliff
Official Employee
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559 Messages
16 hours ago
Hello @Solomons1, and thank you for posting your concern here on our Xfinity Community forums!
I can definitely understand why you would experience frustration with unsuccessfully trying to use an email program to retrieve your Comcast.net email
You may want to take a look at our helpful document outlining the correct steps for Setting up Xfinity Email with a 3rd Party Client.
Please note that if you have already transitioned your Comcast.net email to Yahoo, you will want to ensure you are using the IMAP servers they specify.
Please let us know if you need additional assistance with this, and what, if any additional error messages you may receive if you run into difficulties. The more additional details you can provide without giving away personal or sensitive account related information, the better we'll be able to help you.
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