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11/07/2026 3:55 PM

I can't change the number of rings before vm picks up

I want to change the number of rings on my phone before voicemail picks up and I'm being told that Xfinity does not allow changes to the number of rings before voicemail. 

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Official Employee

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4.6K Messages

3 hours ago

@user_h75v6u Thank you for taking the time to reach out to us here on our Xfinity Forums. For an Xfinity Mobile device, this would be correct. Just to clarify, are you trying to change the number of rings on a mobile device, or a landline phone? 

(edited)

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