FedEx tracking says "Shipping exception"

I pre-ordered a S24 Ultra on January 22nd. FedEx tracking said the delivery date would of been January 27th, and XM says the 31st. The 27th came and all of a sudden the tracking said "Delayed: delivery date unavailable, initial delivery date 1/27." I scroll to the travel history and it arrived at a FedEx in Pennsylvania and was sent to the depot in New Jersey and says "Shipment exception Unable to deliver." I had someone home all day waiting for this delivery because it needs a signature, and I do not know why FedEx says "Unable to deliver" when they did not even ATTEMPT TO DELIVER IT! If they did attempt to deliver it I would of received a slip saying they tried and nobody was there to sign. The tracking never even changed to "Out for delivery" or even that it was put on a truck to be delivered. I have till the 15th of Febuary to have my S22 Ultra sent back for the "$800 trade in credit," and I can not send the S22 back till I receive the phone I already paid $140 for the pre-order just in case I have a family emergency. I can not afford to be screwed out of my trade in because that's the only way I can afford these phones that cost about a month and a half worth of my rent. I need this resolved ASAP and do not have the time to spend getting the run around by 2 industry juggernauts that already have enough money from me I could of spent on food. I really do not want to be screwed due to incompetence. I have NEVER HAD THIS ISSUE with the LAST FOUR PHONES I ordered from XM! If someone at FedEx stole it, and put it in as a shipment exception, I WANT THEM PROSECUTED! Sorry for the rant, I really can not afford to be SOL and if I am I will take my business elsewhere!