Visitor
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1 Message
Eligible for $400 Xfinity Mobile Email Reward Since April 20, But Never Received It
Hello,
I purchased Xfinity Mobile with 2 lines on April 20 and was eligible for a $400 email reward card promotion. However, I have still not received the reward or any updates about its status.
I believe I met all of the promotion's eligibility requirements, and it's been several months since I signed up.
Has anyone experienced a similar issue? If so, how was it resolved? I'd also appreciate it if a Xfinity representative could look into my account and help me determine the status of my $400 reward.
Thank you!
XfinityJeniece
Official Employee
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4.2K Messages
10 hours ago
Hey there, @user_bzu0kn, thanks for reaching out through Xfinity Forums regarding your Xfinity Mobile reward card. I can understand how frustrating it must be to be waiting several months for a promotional reward you were expecting, especially after meeting the requirements and not receiving any updates.
Have you received any confirmation emails regarding the reward since activating your lines, and have both mobile lines remained active and in good standing since April 20?
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