Skip to main content
user_90bl12
1st Topic

Visitor

 • 

1 Message

Friday, August 7th, 2026 4:20 PM

Device never received

I have made an order for mobile device in Jan 2025 and never received until today (Aug 2026); i.e. more than 1.5 years. But you keep billing me. 

i do not want any device. Pay me back

Question

 • 

Updated 

3 hours ago

16

1

0

Oldest First
Selected Oldest First
XfinityPeterH

Official Employee

 • 

3K Messages

3 hours ago

 

user_90bl12 I would be reaching out if I were in your shoes too. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. 

That said since you already sent us a DM we will contnue with you there. 

 

0

0

forum icon

New to the Community?

Start Here