Hey @user_5j3g23, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting your mobile device. Could you please provide more detail pertaining to the issue at hand? Does your device turn on, does it say Xfinity Mobile with bars, is the eSIM installed?
XfinityDemitrius
Official Employee
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3.1K Messages
12 hours ago
Hey @user_5j3g23, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting your mobile device. Could you please provide more detail pertaining to the issue at hand? Does your device turn on, does it say Xfinity Mobile with bars, is the eSIM installed?
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