hedgesguy's profile

New Poster


5 Messages

Monday, June 10th, 2024 8:04 PM

Cannot connect to comcast server via phones or tablet

I can get email if I log into the xfinity web site, however when I attempted to connect via mail apps it won't connect to the server. I have tried different mail apps and using multiple devices to connect to the server. It happened suddenly, In the morning my normal mail app (Samsung email) showed no emails since the day before. All my emails are coming through fine on my desktop using Outlook.

Problem Solver


459 Messages

1 month ago

@hedgesguy A few others have also posted about this same issue in this forum. An official Xfinity employee should respond to you here with troubleshooting.

Official Employee


981 Messages

1 month ago

Hi @hedgesguy Thank you for reaching out on the Xfinity Community Forums. Sorry to hear you are having trouble with your email on devices. Have you logged into the Xfinity website for email to make sure MFA is turned on, Reset the password and allow third party email access is active. Here is a link to guide you Turn your access to third-party email programs on or off in Xfinity Email.

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