Visitor

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1 Message

Wednesday, June 3rd, 2026 5:40 PM

Call and text log with dates /times/numbers

Hi I am in a legal case and need to show dates/times and numbers of incoming text and calls from specific numbers. I no longer have service with Xfinity (it’s been more than a year). How do I obtain the records. Note: I do not need texted messages just dates/times and numbers.

thank you

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Official Employee

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2.4K Messages

18 days ago

Hi there, @user_14m3uj. Thanks for reaching out to us here on the Community Forum.  We can submit a request for this. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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