Hey @user_5f98gy, Thank you for visiting our official Xfinity Forums Community support page. In order for an Apple Watch to be eligible for return, you would need to initiate a request within 14 days of device delivery or purchase date from an Xfinity Store. If you are within 14 days, you can visit our 'Return or exchange your mobile device and accessories' support page to start and initiate the return process. If beyond the 14-days, we will be unable to process the return. Please let us know if you have any further questions on the return process.
XfinityDemitrius
Official Employee
•
3.2K Messages
1 hour ago
Hey @user_5f98gy, Thank you for visiting our official Xfinity Forums Community support page. In order for an Apple Watch to be eligible for return, you would need to initiate a request within 14 days of device delivery or purchase date from an Xfinity Store. If you are within 14 days, you can visit our 'Return or exchange your mobile device and accessories' support page to start and initiate the return process. If beyond the 14-days, we will be unable to process the return. Please let us know if you have any further questions on the return process.
0
0