Apple Watch

I was tricked into a receiving an Apple Watch.   The agent kept telling me that the Apple Watch was going to cost me nothing and I kept saying I did not want the Apple Watch.   He basically said that with the promotion I received the watch comes for free since I am a "Diamond member".  I received the watch and then find out that I am being charged for it.   I have been trying to return it and the agents that I speak with tell that they are sending a return label.   The return label never comes (this has happened multiple times).   I then went to an Xfinity store and they told me that I missed the deadline to return it (this is even after I've been trying to return it)!   I have been a customer for 35 years but really getting close to leaving xfinity/comcast all together.  The service is ridiculous and I am being made to pay for an item I didn't want and I don't use!