Visitor
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1 Message
Apple Watch Won't Pair
I’ve tried to activate my Apple Watch multiple times, but after following all the steps it keeps showing me an error message: “Sorry, looks like we are having technical difficulties. Please try again.”
I have tried every troubleshooting method I can find on the internet, and nothing works. Does anyone know how to fix this?
XfinityCliff
Official Employee
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473 Messages
4 hours ago
Hello @user_foavoa, and thanks for reaching out on our Xfinity Community forums.
I can certainly understand how frustrating that must be, especially after trying multiple activation attempts and already working through the troubleshooting steps you found online.
A few things to check -
- Make sure you're using the Xfinity ID associated with the line or the Primary or Manager’s Xfinity ID to activate their smartwatch.
- The phone will show a message if carrier settings need an update. (You should be able to tap update to accomplish this. Go to Settings > General > About)
- If the watch says, “No eSIM installed” while paired, that’s normal. Once the phone is turned off or out of range, the eSIM will appear.
- If you're seeing a “Watch is Busy” message, restart both the phone and the watch and try again.
If you're still having difficulties after trying these steps, please let us know. We'd be happy to further assist.
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