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I tried everything I can do with this forum to try and get support. This is to much for me to keep going around and around to get back were I started and lots of my time lost. Between this and trying to get customers support to help me get what I was paying for I have wasted hour of my time and that's something I don't have a lot of and then they wonder why it's days before I find out I am again wasting valuable time. Just thinking this might be the way to get some decent help something I was not getting from C.S. for my phone. I was wrong. Send you DMs really I guess if I was better on trying to navigate on my phone would definitely help at least I now have a different carrier and dont have the issues I was having when xfinity was my carrier that and the being transferred over several time every time I would ask for help. I am was asking for help for something I am paying for and not getting anything even close to what was offered. Sound like reading in this forum there are so many others with same problems and nothing changes.  Now let's see if someone is going to send me another email saying they can help. Not sure what the discrete part of the forum is when someone get a hold of me but we can't fix the problem without being on the forum. Another wasted evening trying to deal with xfinity