U

Visitor

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1 Message

Thursday, January 19th, 2023 5:41 AM

Xfinity home security

Hi - I can’t connect to my home security system via app anymore. It just randomly stopped. It appears that the security system is still works. I armed it using the touchpad but I can’t access it using the app anymore. All is see in the app is “Now connecting to your home”. 

XfinityJimmy

Official Employee

 • 

419 Messages

6 days ago

Hello @user_55dcc0, thank you for taking the time to reach out to us. We will be happy to help with your app issue. I appreciate everything that you've tried on your end. Have you attempted to uninstall and reinstall the app to see if it works? 

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