Official Employee
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463 Messages
Xfinity Doorbell Launch and Area of Interest for Camera Motion Alerts
More great news!
We just announced the launch of our Xfinity Video Doorbell which is available via Professional Install for Xfinity Home Pro Protection customers starting today. I have been testing it for the last few months - I love how it integrates with X1! I can see notifications along with an image of who is at my door on my phone and on TV!
Along with that announcement, we have launched a new feature called "Area of Interest," which allows you to narrow Motion Notifications to specific areas within the camera's view. This is available on the Xfinity Video Doorbell as well as our latest generation camera, the xCam2.
Click the links below for more details!
Xfinity Video Doorbell - Product Overview
Limit Motion Detection to a Customized Camera Area in the Xfinity App
May 2022 Update:
The Xfinity Video Doorbell is available for self-install via a Getting Started kit in most locations for both Pro Protection and Self Protection customers, as well as Pro Protection customers with self-owned modems!
More details and FAQ's are available here: https://www.xfinity.com/support/articles/video-doorbell

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CheckChange
Visitor
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7 Messages
Hace 5 m
@XfinityBecker "The doorbell will be made available to Xfinity Home Self Protection customers early next year." Can we narrow down (with your VP) as to when in 2022 we will be able to roll out without professional installation? Thanks!
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XfinityBecker
Official Employee
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463 Messages
Hace 5 m
Hi CheckChange!
We have not determined a set launch date yet for Self-Protection, or Self-Installation options for Pro Protection customers. I will post updates when we have information to share.
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lkpolovchik
Contributor
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314 Messages
Hace 3 m
I’m a Xfinity Home customer with the appropriate router rented from xfinity. I have several xfinity cameras with 24/7 video recording. We had no electric outlet at our front door so we had to purchase and install a Ring doorbell. To view anything not live I pay an extra fee to Ring. I’ve found that this doorbell is slow and I miss many rings to my iPhone so notifications are late but our doorbell chime rings. It’s a hardwired Ring and we installed an updated transformer so it would connect to our WiFi and work properly. Does the xfinity doorbell work with that 25V transformer, can it be installed on brick and mortar, do you have a sample of video, does it have a fish eye lens or wide angle lens? Also will it record from my 24/7 plan or will I have to pay extra. How much is the installation?
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XfinityBecker
Official Employee
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463 Messages
Hace 23 d
A quick update...
The Xfinity Video Doorbell is available for self-install via a Getting Started kit in most locations for both Pro Protection and Self Protection customers, as well as Pro Protection customers with self-owned modems!
More details and FAQ's are available here: https://www.xfinity.com/support/articles/video-doorbell
(edited)
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Anotherbrickinthewall
Visitor
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2 Messages
Hace 18 d
"The Video Doorbell requires a transformer that operates between 16-24 volts (VAC)"--is an amperage recommended?
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