Lkpolo's profile

Problem Solver

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519 Messages

Saturday, October 7th, 2023 2:02 PM

Closed

Weather on touchscreen

For years we’ve had the weather report as our home screen, but lately it’s incorrect. The forecast on the home screen looks like it’s from the previous day but when you scroll to future days the current day forecast is correct. I’ve rebooted my router and touchscreen almost daily to see if it would correct it, but it hasn’t so far. 

Official Employee

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1.4K Messages

2 years ago

Hello there @Lkpolo ! That is a unique problem! I know you mentioned you rebooted the router and touchscreen. Can you try the steps in the following also if you haven't done so already? Please let us know the results!  https://www.xfinity.com/support/articles/frozen-touchscreen-controller

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